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Policies & Procedures

Available below are our policies and procedures as reviewed August 2016

Privacy policy
application/pdf icon File Size: 537.29 KB
Access and Equity
application/pdf icon File Size: 436.72 KB
Appeals Policy
application/pdf icon File Size: 411.21 KB
Learning and Assessment
application/pdf icon File Size: 452.37 KB
Policy regarding provision of information by the RTO
application/pdf icon File Size: 404.04 KB
Outlines the Smartskill complaints policy
application/pdf icon File Size: 395.58 KB
Enrolments
application/pdf icon File Size: 509.11 KB
Issuing Certification Policy
application/pdf icon File Size: 621.59 KB
Recognition Policy
application/pdf icon File Size: 508.88 KB
Link to the student handbook
application/pdf icon File Size: 887.47 KB
Training & Assessment Strategies and Resources Policy
application/pdf icon File Size: 455.21 KB
Training Delivery Policy
application/pdf icon File Size: 472.14 KB
Training Fees and Refunds
application/pdf icon File Size: 609.45 KB
Workplace, Health and Safety
application/pdf icon File Size: 405.95 KB