Policies & Procedures

Available below are our policies and procedures as reviewed September 2019

Privacy policy
application/pdf icon File Size: 604.2 KB
Link to the pricing schedule
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Access and Equity
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Appeals Policy
application/pdf icon File Size: 494.04 KB
Learning and Assessment
application/pdf icon File Size: 545.83 KB
Policy regarding provision of information by the RTO
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Outlines the Smartskill complaints policy
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Enrolments
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Issuing Certification Policy
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Recognition Policy
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Link to the student handbook
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Training & Assessment Strategies and Resources Policy
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Training Delivery Policy
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Training Fees and Refunds
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Workplace, Health and Safety
application/pdf icon File Size: 476.38 KB